Shipping Policy

What are the Delivery Charges for the online shop?

• Economy Shipping (U.S. only) – FREE on orders $49.00 and up; $5.00 on orders below $49.00

• Express Shipping (U.S. only) – $36.99

• International Economy Shipping – $19.99; additional carrier rates may be available at checkout

• Curbside/Local Pickup – FREE

What payment methods are accepted online?

• All major credit cards – Visa, MasterCard, American Express, and Discover

• PayPal.

How long will delivery take?

• Economy Shipping (U.S. only): 5–8 business days

• Express Shipping (U.S. only): 1–2 business days

• International Economy Shipping: approximately 6–18 business days, but may be longer due to differences in each country’s regulations and protocol

How secure is this shop? Is my data protected?

• Customer data is secured by a premium SSL certificate. Our payment processors, Stripe & PayPal, also have additional high-quality security protocols that ensure your transaction is protected. Customer credit card information is completely private (even Crystalis employees can not access it). 

What happens after ordering?

• You will first receive an order confirmation copy of your invoice. You will then receive a shipment notification with a tracking number once the order is processed and shipped.